Reference

Privacy Policy for srldevl Accounts

We spell out how srldevl handles account data, device signals and request history before you open your account.

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srldevl Privacy Policy for srldevl Accounts
REQUEST CHANNELS

Ways to reach our privacy team

If you want to read or change this policy, send the request through the same channels you use for account help.

Email Send privacy questions, correction requests or deletion asks by email.
Chat Use chat for quicker privacy requests when you need a response the same day.
Postal request If you need a written trail, ask support for the postal address and send…
SAFE HANDLING

How we keep personal data

We treat privacy as a record-handling task, not a banner line. The data we keep is tied to account use, cookie sessions, wallet traces and support history, and we limit access to…

Data we collect

We collect the details you enter, device signals and account history needed to open, secure and service your account. We avoid extra fields unless local law, fraud checks or dispute handling ask for them.

Cookies and sessions

Cookies keep you signed in, remember language choices and reduce repeat checks on private pages. They also help us spot unusual access and keep the session steady while you move around the site.

Account security

Login checks, one-time codes and device signals help us spot unusual access. If a session looks risky, we may ask for a fresh sign-in before showing private data.

Wallet records

When you use UPI, Paytm or PhonePe, we store the reference, amount, time and status so we can match the request and resolve errors. We keep only the trace needed for account care and legal duties.

Retention

We keep records only as long as needed for account care, tax or legal duties, fraud checks and ticket history. After that, we delete or anonymise what no longer serves those purposes.

Your requests

You can ask for a copy, correction or deletion of data through our contact paths. We verify that the request belongs to you and then act where local law allows, while telling you what changed.

Privacy questions from you

These answers cover the parts people ask about most: what we collect, how cookies work, what happens to payment records and how you can ask for corrections. We keep each answer tied to the same privacy policy, so you can use it as a quick check before you send a request, and the same local-law limits still apply.

It covers the account details, cookie signals, wallet records and support messages that srldevl handles when you use the site. It also explains how we store, protect and close requests under local law where access is permitted.

Usually we keep the details you enter, device and session data, transaction references from UPI, Paytm or PhonePe, and the records needed to answer support or security checks. We avoid extra fields unless law or account checks require them.

We use cookies to keep you signed in, remember language choices and reduce repeated checks on private pages. They also help us spot unusual access and keep the session steady while you move between sections.

When you send money through UPI, Paytm or PhonePe, we record the reference, amount, time and status so we can match the action and resolve errors. We do not keep more than we need for account and legal records.

Yes. You can ask for a copy, correction or deletion of data through email, chat or postal request. We verify the account first, then act where local law allows and tell you what we completed.

We keep data only for as long as it is needed for account care, fraud checks, dispute handling and legal duties. When that window closes, we delete or anonymise what no longer serves those purposes.

You can contact the privacy team through the channels listed on this page. If your question needs an identity check, we may ask for a small set of account details before we respond.

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